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Can't enter in transaction key

Started by stanman1, June 03, 2010, 18:15:55 PM

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I am trying to type the Authorize.Net Transaction Key into the payment module configuration of VirtueMart and it won't "take." The Current Transaction Key shows "(empty!)" and when I type my valid Joomla password into the field that asks for it the "Show/Change the Password/Transaction Key" form just reloads.

I know I am using the correct password and the form seems to be malfunctioning.

Can anybody help me?


Did you find the issue? I have the same problem with setting up eCheck
I was able to set up Credit Card properly however.
Joomla 1.1.59 VM 1.1.5


No such thing as a stupid question, only a stupid answer. I won't ask if I know the answer or found it using the search as you suggested.


Searching the forums there seems to be quite a few people having a similar issue. CC and echeck seems like a pretty basic feature to have an issue with.. I'm rather disappointed with this as I'm loosing a client over it.


I have actually gotten this solved. It's pretty easy.

The password is your JOOMLA password.. I swear I messed that up a few times.

#1 Make sure you have an merchant account with

#2 API Login ID  (not your login name for the website)
This is your Authorize.Net API Login ID Transaction Key    ---------     Ive done this a few times. It is fairly easy and again they will walk you through this. Give them a call. makes it easier than searching.

#3 Test runs dont work. For those that they do.. LUCKY.. Just set it up to go live.

#4 Don't turn on more than ONE credit card for You can set them up with different price groups. Shopper, Wholesale, Distributor, etc., but then turn them off. Do not enable them. The one that is enabled will use the groups from the others. (NO idea why it works like that)

#4 Make sure your host (should have mentioned sooner) has socks 443 open. As it is the default. Technically you can change this but eh. easier to comply. Most cpanel if not all are already set. cURL is not required per

Keep in mind. You can NOT have multiple credit card ( processors enabled. Read above.

Hit me up if that doesnt help. Took a while but in the end it was plbcam (problem lies between chair and monitor)
No such thing as a stupid question, only a stupid answer. I won't ask if I know the answer or found it using the search as you suggested.


Thank you for the quick response. I really appreciate it.

I've tried this with the SuperUser and it's not doing me any good. Could it be something else? I definitely am using the Super User. I have multiple Super User accounts but I am using the original super user account that was created when Joomla! was installed.

Does anyone know another way to upload the transaction key? Can I put it directly in the db?




Quote from: idgafra on November 24, 2010, 17:50:09 PM
I couldn't get it to work in FireFox so I switched to Safari and it worked.

Same here, I couldn't get it to work in IE, but it works great in google Chrome


Quote from: werod79 on October 12, 2011, 19:27:27 PM
I am trying to fix credit card problem , I figure out that credit card method is related to   Authorize.Net  , I don't have login information to solve my problem , I don't have the password and I don't have email address to reset the password ( somebody else create that account ) , I am trying to call them more than 1 week just to reset the password but no help.

I know  Login ID and  Transaction Key (
Does  anyone know how I can login to my account ?

Or can I use another payment method for credit card ? (easier and cheaper )


I had to create a new super admin account and use that instead of my original one. For some reason, by using the new one I'm able to reset the transaction key fine.

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