Author Topic: confirmation email is a total mess  (Read 1854 times)


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confirmation email is a total mess
« on: March 08, 2009, 08:41:41 am »
hi - we just installed a new vm 1.1.3 installation and noticed that the order confirmation email that is sent to the customer has alot of rubbish at the beginning of the email:

Content-Type: multipart/alternative;

Content-Type: text/plain; charset = "UTF-8"
Content-Transfer-Encoding: 8bit

and then alot of rubbish at the end:

Content-Type: text/html; charset = "UTF-8"
Content-Transfer-Encoding: 8bit

<style type="text/css">
.Stil1 {
   font-family: Verdana, Arial, Helvetica, sans-serif;
   font-size: 12px;
.Stil2 {font-family: Verdana, Arial, Helvetica, sans-serif}
in general it looks alot different than it did before.

i first thought that it might be an error in the confirmation_email.tpl.php file, but when i copied the old file tpl.php file i had from our old virtuemart shop it gave me the same messed up results.

does anyone know why the confirmation email suddenly looks like this ?

many thanks


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Re: confirmation email is a total mess
« Reply #1 on: March 08, 2009, 20:38:49 pm »
i found what caused the messed up email. under ADMIN > CONFIGURATION there is a setting called "Main Settings" - here i changed the field order email format from "html" to "text email".