Order confirmation email sent before PayPal payment processed

[ladumeni]

Hey Ralphonz,

Lets continue this discussion in our forum as it is pretty offtopic here and probably specifique to your configuration:

http://forum.b-planet.com/viewtopic.php?f=4&t=7

Cheers

Larsen

[cornevdh]

Hi you guys!!!

What a nice topic!! And congrats to the guys who were able to hack the Paypal payment method.

BUT I NEED HELP.... PLEASE, PLEASE

I have the exact same problem! BUT.... I am not using Paypal, I am making use of Netcash, which is a South African company.

I really hope someone can help me out... I am making use of Joomla 1.5.11 and VirtueMart 1.1.3

Thank you in advance!!!

[toolbox978]

This is a MAJOR problem.  We had several order confirmations come through without ever receiving payment for them, and the products were shipped to the customer before we realized the mistake.  It seems once an individual purchases an item, they are redirected to Paypal and they try to submit a payment.  Then they discover their credit card is not accepted for whatever reason, but the order still gets processed on our website as if payment did go through.

We need a fix to this problem quickly or we may have to find completely different software.  

[MikeUK]

I'm surprised you don't get 'cancelled' as an order status if the customer cancels the transaction. There is some discussion in another thread about problems some people have with not getting a status 'confirmed' with a successful transaction, but 'pending' instead. But in my experience it is unusual to ship before confirming payment has been made.

[mikiretter]

Hello ladumeni,

I tried to install your patch and got to the last stage were I confirm the order and then for some reason the page gets stuck with a message: "Connection lost, retrying connection".

Have you got any idea as to what might have caused this?

Thanks 

Miki
www.musicatova.com

[madela]

Hi,

I'm also having the same problem "Connection lost, retrying connection" seems to be stuck in a loop. I'm using a multilanguage site. Also there is no text showing for the option Generate Transaction on Confirmation just the yes or no selection.

Would very much like to find the way to have it working properly.

Thank you


Madela

[ladumeni]

Hy everyone,

Just wanted to let you all know we have been through a couple of versions of this patch and had more then 850 downloads.

The patch work flawlessly and there is an active forum supporting it here:

http://forum.b-planet.com/

Regards

Larsen

[wrangler]

Sorry, this patch didn't work for me either. I am ALSO stuck in the "connection lost retrying connection" thing after confirming the order, as well as many others as I read. I have downloaded the latest patch, have gone through the instructions in detail but to no avail.

I read on the b-planet forums that this may be caused by mod_rewrite due to SEF components installed. I have turned off sh404, turned off built-in Joomla SEF, turned off server mod_rewrite, still no luck.
Sorry, it doesn't work.

[ladumeni]

Hello Wrangler,

Sorry to hear you weren't able to use the patch. Why don't you come over to the dedicated forum and post your problem there? I'll be pleased to help you out.

We use the patch on many of our clients sites in multilanguage mode(joomfish), with multiple currencies and with full URL rewriting enabled (mostly with sh404sef or standard joomla SEO) without any problems, so I'm confident we can also resolve your problem ...

Regards

Larsen

[wrangler]

Thanks Larsen

Just sent a message on to the other board.

[wrangler]

Problem solved.
It was a thing about folder permissions, in fact my "Components" folder was world-writeable (777). Switching that to 755 solved my problem and I was redirected to paypal succesfully.
This is a great patch

[jaddi01]

Just wish I could get this to work for SagePay that I'm using.  I posted on the other board but never received a reply.

[alpertheidiot]

Jaddi,

http://forum.virtuemart.net/index.php?topic=58729.0

[jaddi01]

Thanks for the link but that refers tointegrating SagePay Server as a payment method.  I already use "SagePay forms" for payment with a module a few of us put together over the forum here.  What I want is control over the emails that the user gets when placing and order.

[Max99]

Me too. We have always used Sage Pay VSP Form and wish to continue doing so.

Went a long way down this road before realising the confirmation email problem.
It certainly strikes me (along with many others it seems) as a very odd implementation of the confirmation email idea. At least is would be nice if it were configurable (and also emails editable).

Has anybody managed to convert this method (PayPal patch)for Sage Pay VSP Form, or would anyone be able to help in doing so?

Many thanks.