[SOLVED]Delivery Notes/Invoices empty for Worldpay credit card orders

Started by Clocked0ne, August 08, 2013, 18:53:52 PM

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Clocked0ne

This has not worked correctly for some time and I have updated to the lateset version of VM.

I have tried following the possible ideas suggested in the other threads e.g http://forum.virtuemart.net/index.php?topic=116347.0 to do with empty invoices but cannot figure out why invoices and delivery notes for the standard 'paypal' payments are complete, but orders/payments made using 'worldpayssc' do not print the full order details on the PDF, only the header and footer.

I have verified my safe path is working (it is in the httpdocs folder and it must be fine as most PDFs are correct).
I have tried changing the PNG vendor logo to a JPG (including the 150x150 thumbnail).
The only other change I have made is adding 'Processing' to the list of statuses where to generate an invoice (see checkout-settings.png).

Attached are two example screenshots to show what is happening (I have edited out any personal details).

Is this a bug with VM2, an issue with the 'worldpayssc' payment plugin (I have emailed the develop already to ask him) or is it a combination of the two.


Joomla! 2.5.11 / VM 2.0.22a / plgvm_online_worldpayssc-1.0.7

[attachment cleanup by admin]

Clocked0ne

Having spoken further with the Worldpay plugin developer, we believe that one of the changes I made has fixed this for all new orders but the old orders that have already been generated will remain the same.

I hope this proves helpful to someone!