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No paypal button

Started by ryanjmfield, December 22, 2009, 17:32:32 PM

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ryanjmfield

During checkout, on the payment page it says "PayPal" - once you click "Confirm" - you are taken to a thank you page, but no paypal button to go and pay.

As a user, if you click on the "order details" link at the bottom of the thank you email, the page that comes up has a paypal button and everything works fine.

I also tried using the paypal cfg code in the sticky post to send people directly to paypal after clicking confirm, that didn't work either... just goes to the same blank thank you page.

Need help!!!!!

Thanks.

SparksArts

I'm having the same issue. Apparently many others are as well. So perhaps if I explain exactly what's going on, someone can help troubleshoot this problem.

I have several Joomla sites with VirtueMart that I've designed for clients. I am having this issue on only one site. Here's the set up.

Joomla 1.5.15
VirtueMart 1.1.4
My Payment Methods are PayPal and custom Credit Card for offline processing.

This is what happens. When I run a test order to pay with PayPal at the end when I click the Confirm Order button, instead of going to the PayPal login page like it should, it goes to a Thank you for your order page on my site. There's a link to view the order in Order Maintenance and that page has a big button that says "PayPal - Click here to pay."

This is what I've tried to attempt to narrow down the problem. None of these changes has made any difference, so that rules them out as the cause of the problem.

PayPal Extra Payment Info - The code I'm using is exactly the same code I have on another site that's working perfectly. However, that other site is running VM 1.1.3.

VM Theme - I am using RocketTheme Mynxx template which has a custom theme for VM. I have this same theme with the exact same settings on my other site that's working fine. Also, I switched to the default theme and the problem still occurs. So it's not the theme.

Other payment methods - I disabled my custom credit card payment method and ran it with only the PayPal option. Problem still occurs.

I tried it with the Joomla SEO setting in Global Configuration both on and off. No difference.

In the VM Configuration, "Enable the Cookie Check?" is disabled.

This problem has occurred both before and after I added a custom SSL certificate and dedicated IP address. So it's not the SSL.

The only difference I haven't tested between my VM sites that work and the one that doesn't is the version of VM. 1.1.4 doesn't work, 1.1.3 does.

I'm considering reverting my install to VM 1.1.3, but that will be a BIG chore. I'm hoping there's a better solution.

What else could be causing this problem? I'm finished with this site and ready to turn it over to my client, except for this issue. I can't leave it like this, so must find a solution quickly.

Thanks for any help!
Richard

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Richard Sparks, Website Developer