Virtuemart membership invoice and suport

[hubpt]

I subscribed to Virtuemart membership for a domain and since I didn't receive the invoice for the payment , I requested it at https://extensions.virtuemart.net/ticket, but never got an answer!
Functionally, everything is fine with Virtuemart membership. Commercially and customer support just doesn't work!
Does anyone know how to resolve this commercial and support issue?

[hazael]

This is a forum for reporting Virtuemart bugs.
But if you're looking for solace in support... I think the concept of this support is like a science fiction movie - perhaps in the near future something like this will happen 

Where is the invoice? Hmmm.
It takes a massive IQ or extreme luck to navigate this maze (which is called a user account) to your invoice.
Login here:
https://extensions.virtuemart.net/my-orders-downloads

You'll see it at the bottom:
YOUR ORDERS
Order Number

When you open it, you'll see a link to the invoice next to the big text: ORDER INFORMATION
The invoice is not beautiful, but you can always edit this PDF in the appropriate program

[hubpt]

This is a forum for reporting Virtuemart bugs.
Agree! I reported through this route only because at https://extensions.virtuemart.net tickets simply don't work!!!  This same question was posted there on 2023-05-24 and until today there was no answer. In this case the matter is resolved.