My membership product problem, no response!

[cvrak]

Regarding my payed membership VM product I've created a ticket about the search function.
Tichet code NGY8XHEPUN , 24 October.
Since then, no response from support!
Is this VM support for a payed membership???
Why??

[cvrak]

Still no answer...
It's sad, I've paid my subscription...

[pitcherposse]

Did you update to the latest version?

[dmaniacala]

Try sending another email or calling support directly. I find VM's customer service to be quite enthusiastic.