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Registration issue

Started by julos0877, February 04, 2023, 19:28:14 PM

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julos0877

Hello everyone,

I found a problem while registering in Virtuemart.
Below is how to reproduce the problem.
Webiste with virtuemart 4.0.12 & Joomla 3.10 or Joomla 4.2

Need to have an item menu with Registration button (VirtueMart ยป Account Maintenance) and the user should not be logged in.
Steps :
Add product in the cart
Click to show cart
Click on checkout now
System asks for login or Registration (index.php/register/editaddresscartBT) --> Type wrong username and password
The system indicates that the connection is not correct and returns to the connection page (index.php/log-out).
Click on Register item menu to create an account (index.php/register)
Fill every fields and click on register
System goes to index.php/component/virtuemart/cart?task=checkout
Billing details are filled but account is not created.

I did the test on several websites. Problem is the same.

Anyone know what's going on?

GJC Web Design

Is account creation enabled in Joomla users?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

julos0877

Yes. Classic registration is working fine. Issue appears only during Check out process.

julos0877

Nobody for support  :'(

Many customer are complaining about this issue.

Gab7

Hi there,

I have the same issue...  I lose a lot of customers with this problem.

Could someone help ?

Thanks

niosme

I usually use onepagecheckout extension from virtueplanet. Unfortunatly vm is full of bugs
Fullstack Developer and Joomla Expert