News:

Looking for documentation? Take a look on our wiki

Main Menu

Problem with the forum login/registration.

Started by woodhouse, August 23, 2023, 18:26:14 PM

Previous topic - Next topic

woodhouse

Hi, a friend of mine changed her email address. She's sure she enetered the correct address (if I try to use the address for registration the system says it's already in use).
The problem is that the confirmation e-mail did not arrive and there is no way to recover the account.
I did not find any othar place to post this.

jenkinhill

Send me a private message with her username plus old and new email addresses and I'll try to fix it.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum