Sending email to „customers who bought a product” does not work

[man.of.earth]

I saw that sending, from backend, email to ,,customers who bought a product" (or whose orders have different states) does not work.
I tried ,,PHP mail" and SMTP în the global Joomla configuration, but no change.
Does anyone has an idea why? Thank you.

[sirius]

Hi,
sorry, but same issue for me.

Does anyone managed to make it works ?