Failure to process Paypal transactions

[jnrpsy]

Hi

I am using 3.9.18, virtuemart 3.8.2.10325 and php version 7.4, my site is http://wwwbwonlinegroceries.com and I am having trouble with processing PayPal transactions.
On the standard paypal option, when I click on confirm purchase it give notice that its directing to Paypal but then an error page comes up that says "Things don't appear to be working at the moment. Please try again later.". On the Paypal Pro payment option, on clicking confirm purchase a message comes up which says "There was a problem processing your order, please try again or contact the store administrator."

I have checked that my PayPal business account has the option of block all unencrypted payments is set to off. I am stuck I don't know where to look. Can anyone assist..

[AH]

Check your api signature and password details in your paypal account and your VM paypal payment plugin

Make sure they are the same - copy and paste to be certain

[jnrpsy]

Check your api signature and password details in your paypal account and your VM paypal payment plugin

Make sure they are the same - copy and paste to be certain

Thanks for the reply, I have confirmed that the API details are correct. I copied and pasted the details making sure that there are no spaces.

[AH]

Try on php 7.3

[jnrpsy]

Try on php 7.3

Hi,

Thanks again, I tried php 7.3 and even went down to php 7.0. I just don't get what I am missing

[Jörgen]

Try without sandbox. Sandbox mode seems to be difficult to setup correctly.

Jörgen @ Kreativ Fotografi

[GJC Web Design]

Agreed .. I just use a 1p product - free ship .. then u can go made testing.. 

[jnrpsy]

Hi

I have found out that my store currency was set to my local currency which is Botswana Pula and when I set it to US Dollar everything works perfectly. My problem her is now I want to work with my local currency on my store not in US Dollars and ideas on that?

[jenkinhill]

According to https://www.fnbwithdraw.com/ppaweb/pages/about/about-withdraw-service.xhtml  the Botswana Pula is not a PayPal supported currency, but you should check this with Paypal itself.

[jnrpsy]

Hi,

I managed  to get it working with my local currency displayed on the shop. I just had to adjust the exchange rate of the US Dollar, now going forward I need to ensure that I update the exchange rate regularly.