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Child products no longer displayed

Started by chaldama, October 01, 2016, 20:00:58 PM

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chaldama

Child products which used to display fine are now not displayed anymore. Instead of the dropdown with child products, only the pink box is shown, please see: http://morlie.nl/bestel-kaarten/zwart-wit-condoleance/kaart-001-detail
This could have happened after updating to 3.0.18 but perhaps it already went wrong in 3.0.16 and we just didn't notice before.
Joomla is running on 3.6.2, PHP 5.6.22.
Changing to Joomla's default template did not make a difference, nor did disabling all extenions except VM.

GJC Web Design

Normally it would be a template problem but if u say they show on Protostar then ...  deeper investigation needed

there is simply no code in the pink box.. 

GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

chaldama

Ok thank you for checking the issue, what would you suggest to do now?
If I change to Protostar, there is no box at all.

GJC Web Design

I don't now.. the code, install, config etc etc needs to be looked at..
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

chaldama

Do you need a login to check this? Or would you like me to make printscreens?
If so please indicate which screens you would like to see.

GJC Web Design

sorry.. no house calls unless u hire me...
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

chaldama

Ok no problem. I will just have to discuss this with my customer, what will be the costs?

GJC Web Design

GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

chaldama


chaldama

Problem solved, thank you.
For others that experience problems with child products: it was a problem with the Breakdesign Stockable variant plugin, not with the Virtuemart core multivariants.