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500 - An error has occurred.

Started by parfumylacno, October 14, 2016, 12:20:51 PM

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parfumylacno

Hi all,

I have Joomla! 2.5.25, i dont remeber any changes on web in last days (only edit one old article, but then web was still working, and I had only made some changes with order statuses in virtuemart = that was yesterday evening and web was working) and from today morning i can only login to administration, but when i click on any icon ( virtuemart, product, orders, or even create new article...) then error shows (only in administration, web is working for now)

500 - Došlo k chybe.

JHtmlGrid: :sort file not found.

Back to control panel

I write to hosting - They told me that it is probably should be problem caused of some automatical update (i dont know about any)
they found me in error log many errors from yesterday evening: to example first od that is:

www.parfumylacno.sk [Fri Oct 14 12:11:34.103503 2016] [-:error] [pid 20662] [client 85.237.234.210:40328] PHP Warning: Creating default object from empty value in /nfsmnt/hosting2_1/a/2/a2a7dc2c-e940-4b49-82d3-7c3256bc45b7/parfumylacno.sk/web/plugins/system/vm2_cart/vm2_cart.php on line 61, referer http://www.parfumylacno.sk/parfumy-esho ... ults,13-12

Please, can anybody help me? problems are on this web
Thank you
Owner of e-shop https://www.parfumylacno.sk with perfumes FM Group

jenkinhill

JHtmlGrid: :sort file not found is often associated with a failed or corrupt Joomla update which you say you have not done. However, Joomla 2.5.25 has critical security issues which have been known about for about a year, so you should consider hacking to be a possibility.  http://forum.virtuemart.net/index.php?topic=118683.0

The PHP warning is coming from yout VM2 cart plugin, not part of default VirtueMart, and in any case, warnings can be turned off.  http://forum.virtuemart.net/index.php?topic=102555.0
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

parfumylacno

hmmm thank you, i was affraid about that = hack..

shloud help for now recover web from back up on FTP hosting? (for now i cant make migration to new joomla

thanks
Owner of e-shop https://www.parfumylacno.sk with perfumes FM Group

GJC Web Design

Quoteshloud help for now recover web from back up on FTP hosting?

how would we know this?  Consult with your host etc etc if u have made no current backups
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

parfumylacno

You have right, you have no chance to know if i have current backup - luckily i have one and backup was succesfull, parfumylacno is now working.

Is there anything to do with this issue and for prevention - can i found by some way what have caused  this problem? If it was really hack? I think that there is no way to found it out what caused this problem, but for sure, i ask if anyone had simillar expirience..

i know that best way would be update to newest Joomla, but for now i can t update, so i will see .....

thanks a lot for your help, thank you
have a nice day :)
Owner of e-shop https://www.parfumylacno.sk with perfumes FM Group

jenkinhill

Problem is, that if it was a hack, you are highly likely to get hacked again very soon now that your old version has been found!

At the very least update Joomla to 2.5.27 and apply the remote code execution security patch.  https://docs.joomla.org/Security_hotfixes_for_Joomla_EOL_versions
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

parfumylacno

thank you very much! i had manually add the sesion.php and debug.php files from Session Hardening Patch to correct places via ftp
Owner of e-shop https://www.parfumylacno.sk with perfumes FM Group