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related products, categories and custom fields not working

Started by digitalconnect, April 25, 2016, 12:08:10 PM

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digitalconnect

Dear people,

This week i updated virtuemart,  AIO and joomla. I now have:

Joomla! 3.5.1 Stable
VirtueMart 3.0.16

Now i noticed that related products and categories and also the customfields are not working anymore. A week ago its worked perfect.

Now i have checked all forums and other solutions on the internet (most are from the year 2014 and 2015 but it seems that all solutions are not the issue here.

What did i do:

I checked the database virtuemart_customs and it seems to me there are no fields missing here.
I used the tool: "Install or if necessary update tables" but this does not solve the issue.
I also read somewhere that the debug mode on can cause problems but they are all off.

Is there something changed with the last update concerning this fucntion?

I have no clue what to do here. If someone can help me out, iam willing to pay for this. Its probably a missing thing in the database but i dont know what or how to fix this.

Thanks in advance ans best regards, M

jenkinhill

What versions did you update from?  Try with Protostar to exclude possible template issues.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

digitalconnect

Thanks for your response,

Well i updated from the version before. And i dont understand the template change because its in the admin area. See the follwoing vid to understand:

https://digitalconnect.nl/issuerelated.swf

Best regards, M

GJC Web Design

looks like a JS problem .. have u really dumped all cached files form your browser

I have seen admin buttons not working after updates esp. on Chrome until I dump the cache and restart the browser

otherwise check the JS console for errors
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

digitalconnect

unfortunately yes, its not a browser issue ;) Will hire someone to fix it.

GJC Web Design

GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

digitalconnect

Yes that makes no difference. Probably some script thats not running anymore after the update.