errore producing invoice TCPDF ERROR: [Image] Unable to get the size of the imag

Started by francota, July 14, 2015, 00:17:54 AM

Previous topic - Next topic

francota

Joomla 343
VM 309

Hello
I have an errore when i try to create the invoice of an order
The errors is : TCPDF ERROR: [Image] Unable to get the size of the image: http://dominio.dominio.org/images/stories/virtuemart/shipment/

I read something on internet, but i really dont understand how to solve it
Thanks
FRank

GJC Web Design

Normally means that the shipping logo image that is set for your shipping method isn't there  - check if one is set and that it exists
from memory it should be a jpg or gif
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

francota

Hello and thanks for your help
I attach a screen of configuratio for my logo.
YOu mean that or i have to check other configuration?

Thanks
FRank

GJC Web Design

shipping logo image that is set for your shipping method isn't there
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

francota

OK I understand you
So I set the logo for payment and shipment, but now the error is:
TCPDF ERROR: [Image] Unable to get the size of the image: http://youtoys.altervista.org/images/stories/virtuemart/shipment/logo.jpg

What is the problem now?  :-[

Thanks
Frank

GJC Web Design

there is a thread here somewhere about certain server configs not allowing access to remote images by http

I have seen this on a server and from memory the only solution was to have no shipping logo

You need to go into the DB table of the shipping method and remove all references to the image .. (for old orders) and to set the logo to none in the method
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

francota

OK
I solved in this way
From table sk4mq_virtuemart_paymentmethods and sk4mq_virtuemart_shipmentmethods
I delete from payment_params and shipment_params the voice of logo.
Now when i click on invoice it produces the pdf, i think it works :)

DId you suggest that before righ?? did i understand right?

Thanks
FRank