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Customer can't see prices in the cart, show as 0.00

Started by gorden, May 01, 2015, 17:38:55 PM

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gorden

live site = http://radianheatsinks.com/
Joomla version 2.5.19
VM rev 2.6.6

Site appears to be working fine on all my browsers, and my client's browsers, and most customers who visit the site.  But we have one visitor, whom I have had an online meeting with to confirm, that when he adds a product to the cart, his part #, quantity appear but the price says 0.00.  He has since tried it on other peoples computers and an ipad, probably all off the same network server in the company. 

Is there some type of firewall or setting that could be on a system server that could cause virtuemart's shopping cart to show 0.00? :o

gorden

The visitor figured out the issue.  My prices are set at 1-49 pieces.  He was trying to buy 60.

jenkinhill

It's an easy mistake to make. Whenever setting quantity price breaks you should always have the last one as an unset maximum.

BTW see http://forum.virtuemart.net/index.php?topic=118683.0
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

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