VM 2.6.6 Product names show in customers chosen language

Started by lindapowers, June 01, 2014, 20:49:51 PM

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lindapowers

Hi

When a customer checkouts with the website in a different language all the product names of an order show in the language chosen by the customer instead of the main language used in the shop.

Maybe an image explains better, this happens both in order details and order e-mail. The rest of the fields in the order show correctly in main language.

As you can see all the order is in spanish (main language) except the product names since the customer is french and checkout by that customer was done in french. Is this in purpose for some reason?



Regards

Milbo

Very interesting. I agree it should be displayed in spanish. On the other hand, the order is a snapshot of the plain data. imagine there is an error in the translation and the customer gets upset, because he expected something else. An order should show always the same. Even if you change the name of a product, the order must show the orginial name. The orginal information presented to the customer.
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lindapowers

Quote from: Milbo on June 02, 2014, 10:02:13 AMEven if you change the name of a product, the order must show the orginial name. The orginal information presented to the customer.

I see, but there is already a common SKU for the product in all languages.

I believe the e-mail send to the customer was completely in french if im not wrong, so in a perfect world he should recieve all the info in french and us in spanish no?

Regards