News:

Looking for documentation? Take a look on our wiki

Main Menu

Problems with checkout

Started by drago75, October 30, 2013, 06:00:12 AM

Previous topic - Next topic

drago75

Hello all,

I am getting an error on the check out, if anyone could assist me. I think it is related to shipment, but not sure why because i have not really changed anything on shipping. Here is the error

[HTTP 400] - BAD_REQUEST [11023] - shippingAddressState invalid value: NC, must fit the pattern: \w{2} (e. g. "SP")[11017] - shippingPostalCode invalid Value: 28139

Any help is appreciated!

Thanks

jenkinhill

Which VM version and which shipping plugin(s)?
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

drago75

I am currently using VM 2.0.24

I have not placed any plugins except what comes with the package.
Also the problem that I am having is that I cannot select any type of shipping, and I get the following message

Checkout Step 2
Please select a shipment method
We are sorry, no shipment method matches the characteristics of your order.

Now, my website is just completely down because no one is able to order anything.

Any help will be appreciated.

jenkinhill

"no shipment method matches the characteristics of your order" usually means that you have entered a country, weight or shopper group in the shipment plugin configuration that does not match the product being bought or the entry of the shopper during registration.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

JWendel

Hi. I'm having an issue with checkout as well. My virtuemart will sometimes not show all of the payment methods. When I login to my backend it says the payment method has been disabled. Any thoughts about what is causing this or what settings I need to change to fix this?

Any help is appreciated!