When updating a product, price of other product disappears

[h.kleinveld]

When I am updating a product in the backend and I save it, sometimes, but not all the time, a product price of the product above it in the list disappears. I couldn't find this problem anywhere else on the forum so that's why I am posting it here.

I have a joomla 2.5.11 site with Virtuemart 2.0.20b. I did import all this data from a virtuemart 1.1.19 site.

Any clue as to how this comes and how to fix it would be greatly appreciated.

[h.kleinveld]

[UPDATE]
When I am in the overview of all products at the backend and I delete a product which had no price, the product gets deleted and the above product has then no price.
I did a screen recording and you can see it here: http://youtu.be/ocjQ1xDBCVU
An answer would be good.

[h.kleinveld]

It fixed when I updated to 2.0.21c.

[h.kleinveld]

I'm sorry to say it's still not fixed. I thought it was, but prices keep disappearing.

Running now version 2.0.21c.

What is the best action to take if somewhere something is now broken. I am also missing now the menu on the left, see attachment. It only shows 'categories'.

I'm close to changing to another program, but in general my experience with VM is good so it would be a shame.
(p.s. why don't you guys go to some paid version, so you can spend more time on it? even if it's only $50 or so)





[attachment cleanup by admin]

[Maxim Pishnyak]

Did you try to turn on debug messages on?

Could you compare db records for the case when price is exist and when price is absent?

[h.kleinveld]

I just mass deleted all products in an unused category, and many other products the price disappeared.

The debug info didn't say much but now I got this + an error message (see bottom) when I went into a product where the price disappeared from. I don't know what that error means. What should I do?

vmdebug self::$_jpConfig->lang nl_nl
vmdebug vmTime: loadConfig db no: 0.00444316864014
vmdebug Start used Ram 13M
vmdebug vmTime: VirtueMartControllerProduct Finished task product: 0.0975308418274
vmdebug End used Ram 17.5M
vmdebug Peak memory peak 17.5M
vmdebug self::$_jpConfig->lang nl_nl
vmdebug vmTime: loadConfig db no: 0.00431203842163
vmdebug Start used Ram 12.5M
vmdebug VirtuemartViewProduct edit
vmdebug getProductSingle BE request $virtuemart_category_id Var1:
0
Var2:
90
vmdebug vmTime: VirtueMartControllerProduct Finished task product: 0.295654058456
vmdebug End used Ram 24.75M
vmdebug Peak memory peak 24.75M
vmdebug $product->virtuemart_category_id is empty
vmdebug subtotal vattax id 1 = 47.25
vmdebug subtotal vattax id 1 = 94.5
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{"errors":[{"code":187,"message":"Status is a duplicate"}]}

[Maxim Pishnyak]

Hi i have a big problem.
i have joomla 2.5.9. virtuemart 2.20b , php 5.3.26
every time i delete a product, some other product random lost its price.
i try to do all updates, clear cache, change ftp and mysql.
i don t know what i can do,
any suggestion?
thank you very much

sounds like you might have Database problems?

have you done work on the DB ?

The most plain solution could be

@sbausicia:
try to check your issue on other web hosting or maybe on the localhost

at any time you could rescue your web store with CSVI Improved:
1. export product information
2. recreate your web shop from scratch
3. import product information into new clone of your project