I CAN'T SAVE SHOP INFORMATION AND CHANGE PRODUCTS, PLS HELP!

[sara1989]

   I state that I have followed the old threads about it, but to no avail, I realized that the problem is possible that both jquery or tongue but I can not with all the proven methods to run the save button on editshop change store name, etc., and save the changes to the products, I gently ask for help otherwise I can not go on, I'm stuck for 3 days, thanks
however, I am Italian and I write my name will be on the forum here because nobody knows Italian help me, sorry but I write with a translator for my poor english, the site in question is www.maltasun.eu and as for my problem I made a video uploaded on youtube http://www.youtube.com/watch?v=Ht8hEpo18Gc , CIAO!

[Peter Pillen]

enable debug mode to see what happens when you click "save".

Virtuemart -> configurazione -> configurazione -> shop -> advanced settings -> debug mode for shopadmins

normally when you hit "save", you will see an additional messagebox with more info. Do the same action as in your video and paste the info from that messagebox here on the forum. Maybe it holds a clue to the problem.

[sara1989]

thx for support!

[jjk]

Perhaps one of the hints/solutions in this forum thread helps: http://forum.virtuemart.net/index.php?topic=107538.msg359462#msg359462

[sara1989]

enable debug mode to see what happens when you click "save".

Virtuemart -> configurazione -> configurazione -> shop -> advanced settings -> debug mode for shopadmins

normally when you hit "save", you will see an additional messagebox with more info. Do the same action as in your video and paste the info from that messagebox here on the forum. Maybe it holds a clue to the problem.

I enabled the debug mode but does not say anything, if someone do my data joomla can enter? I can pay for the help.
here is the video http://www.youtube.com/watch?v=aeAeY0siOSU

ps: I read that post and many others who spoke of incompatibilities with other plugins that use jquery, but do not know where to put hand

vmdebug self::$_jpConfig->lang en_gb
vmdebug vmTime: loadConfig db no: 0.0039370059967041
ps:  I read that post and many others who spoke of incompatibilities with other plugins that use jquery, but do not know where to put hand

[jjk]

vmdebug doesn't show anything unusual in the frontend of your website. Is there any error message if you turn on 'Debug System' in Joomla configuration? Do you have the same problem if you disable K2 temporarily? You may also check if it makes a difference when you disable the Google jQuery in VM configuration and use only the VM jQuery.

Which versions of Joomla/VirtueMart do you use?

[jenkinhill]

The front end of the site is fine, there is no JavaScript problem that I can see.

From your video, the issue with not being able to save in the backend is because you are not logged in or set up as the site vendor. You may need to make yourself the vendor.

If you are using a recent VirtueMart version then you can do this:

To set the vendor first find your Joomla User ID - see this is in Joomla User / User manager.
Then in VirtueMart go to Configuration / Shop and   "Enable database Update tools"  -   Attivare strumenti di aggiornamento del database
Then got to Tools / Tools & Migration and open the Migration tab. 
Beside "Write here the new store owner id" - Scrivi qui il nuovo negozio id proprietario  -  enter your Joomla user ID and click on the "Set store owner" button.

You should now be vendor and able to set up the store properly.




[attachment cleanup by admin]

[sara1989]

I tried to do the procedure with id but even that did not work, I wanted to make the video but I do not work anymore camstudio, I can give you a username and password?

[sara1989]

http://www.youtube.com/watch?v=-S2Bz7nqqCg here I made the video with your solutions, but still does not work: (

[jjk]

Can you change and save settings in Joomla or does the problem only exist when using VirtueMart? Does it help if you turn off the JAT3 cache?

Update/Solution:
Disable the JoomArt Google translate plugin, because this plugin breaks the VM jQuery/Google jQuery in the VirtueMart 'Product Edit' view. You can see that if you enable it again. When this plugin is enabled, all your VM menus are open and the VM tabs and toolbar disappear.

[sara1989]

I want to cry thank you very much, I was completely destroyed, look I was an expert in joomla 1.5, here with the issue of multilingual menu are not very practical, I installed it because I had it on a site of joomla 1.5, but I can not uninstall it, and I can not even use the component xMAP for each language, I do not add the menu links to virtuemart, look thank you very much for your help, you are truly grateful, thank you, if you could take a man's problems you can see you're a big, you know I did not realize the problems



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[jjk]

You are welcome! However, you have some more problems on your website. But first please install the free version of 'Akeeba backup' on your site, create a backup with it and download the backup file (via ftp) to your computer - just in case something goes wrong while fixing the remaining problems.

I would also recommend to install xampp on your own PC: http://www.apachefriends.org/en/xampp.html
Perhaps there are italian language tutorials available describing how to copy a live Joomla website to your local PC with xampp if you search i.e. for: akeeba "remoto a locale". If you have a local copy of your website, you can experiment with everything without the danger of destroying your live website.

[sara1989]

my hosting, makes automatic backups daily or weekly, both of the files in the database, so there is some problem in making a mistake ... what gave you my problem with English, I find it difficult to install the gateway CCBill, if you have skype we can arrange for the implementation and for the price, my skype is gelogo.eu