Cannot save any changes to products on VM

[carina10]

Hi,

I have a problem saving changes to my products on VM, I have turned off the editor etc and still nothing seems to help. Can someone please let me know, its just the product description that I have a problem with, everything else is fine.

Many thanks
Carina

[bytelord]

Hello,

Jooma, vm2 version? Did you take a look under joomla error log? You did a fresh installation or you are used any quickinstall packages? Any screenshot from the backend?

Regards

[carina10]

Hi,

Sorry, not following you? I did a jce editor installation a few weeks back, no errors, but how would this affect the Virtue Mart component?

Where do I see what version VM this is? I see theres a notice to upgrade to V2.02, should I do that and see what happens?

Regards

Hello,

Jooma, vm2 version? Did you take a look under joomla error log? You did a fresh installation or you are used any quickinstall packages? Any screenshot from the backend?

Regards

[bytelord]

Hello,

Your VM2 version is too old, right now we are using 2.0.14 last stable. I suggest to upgrade.
Try to reinstall vm, i don't know the reason but it could affect it.

Regards

[carina10]

okay, thanks! I will do so right away and let you know what happens.