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Is there an Feddback/Testimonial Module out there?

Started by Otto0815, March 22, 2013, 14:04:58 PM

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Otto0815

Hi,

in the past i've been unsing "JDTestimonials" but it seems that this is not further supported....

I'm searching for a Feedback/testimonial Module/Component wich can send an e-mail to the customer after x days of the purchase and ask for a feedback, wich then can be published on the webpage...

Is there something like this out there for VM2?

Thx

SodaJim

Just searching for the same functionality...

Could not locate any type of VM Testimonial C/M/P ...
Using the latest Joomla/VM Versions

Any direction appreciated !

Jim

Jörgen

Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

Studio 42

Jorgen , i think, it's not possible with this component. But yes, it's a nice idea to provide this for Virtuemart, but to do it corretly, this need to use a cron task.

GJC Web Design

QuoteCould this be something?
http://www.gjcwebdesign.com/joomla-virtuemart/virtuemart-20-product-review-component.html

Actually my component does exactly this... 

you can set reminder/request edittable emails to be set after a certain interval, a certain number of repeats at a settable interval and a total number

There is complete tracking of these reminders etc

http://www.gjcwebdesign.com/eximg/productreview/GJC_VMReview.1.6.0_Virtuemart_3_J3.pdf
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

Studio 42

@GJC Web Design : Perhaps add it on the description? It's not very clear that you can do it.

GJC Web Design

Hi Patrick,

the info is all there...  http://extensions.joomla.org/extensions/extension/extension-specific/virtuemart-extensions/product-review-for-virtuemart

e.g.  It can also be set up to send review reminder emails to the purchaser after a set period of time.
Old orders can be imported and the customer sent a fully configurable email asking if they would like to place a review.
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

SodaJim

Glad to see some dialogue on this issue/feature!

GJC,  I think my approach is to have a "testimonial" system allowing the customers to share their experience/satisfaction/quality products/service from the Site!  A product review is a nice feature; however, I did not see in reading documentation how the actual reviews can be placed/displayed in various places such as outside of the products page...
Additionally, how does your extension handle multiple products purchased from a customer should they purchase 15 items...?  Unsure if this extension could be modified or has options to only allow for a review of one particular order and be added to a file/db record that can be displayed as a module on a page or anywhere needed...

Thank you for your time!  Jim

SodaJim

John,

I did dig a little deeper and see that there may be potentially a way to utilize this extension in a manner to simulate a "Testimonial" Review...

Any direction appreciated,
Jim

lindapowers

#9
Hello

If you just need a module to display vm reviews there are 2 that I know;

http://codeboxr.com/product/cbx-virtuemart-product-reviews/ nice support and works fine - commercial

http://wizweb.io/product/wiz-customer-product-reviews-pro-module-virtuemart/ - no support at all - free


Of course if you need a component that includes a review module too with full solution and plenty of features the best one is GJC's review component


jenkinhill

#10
Quote from: SodaJim on May 30, 2016, 03:16:39 AM
I think my approach is to have a "testimonial" system allowing the customers to share their experience/satisfaction/quality products/service from the Site! 

If you are serious about reviews then consider an "independent" reviews provider, such as Reevo, eKomi or Feefo.

Since the fake review campaigns in 2013 more consumers have become aware of how easy it is for reviews to be falsified.  eg http://www.theguardian.com/money/2013/jan/26/fake-reviews-plague-consumer-websites

And the public is regularly advised of the "possible" presence of fake reviews on TripAdvisor.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

GJC Web Design

Hi Jim,
Quotehowever, I did not see in reading documentation how the actual reviews can be placed/displayed in various places such as outside of the products page...

there are different component views:
1. See all site reviews filtered and ranked by e.g. date/ rating / usefulness etc
2. See all reviews for a particular product displayed as above

in VM at the product detail all reviews for that product can be displayed as above

There is also a module incl. to display all or any reviews as above anywhere in the site

Quotehow does your extension handle multiple products purchased from a customer should they purchase 15 items...?
the customer receives only a single email per "order" ( can be resent etc) but then can, in their Account Management, review each product individually.

QuoteUnsure if this extension could be modified or has options to only allow for a review of one particular order and be added to a file/db record that can be displayed as a module on a page or anywhere needed...
Any review/s can de displayed from the incl. module and it wouldn't take much to adapt it to "order" only review as opposed to "product" only. Just no one has asked before.

you can see what it looks like here:

http://www.misterfesta.com/webstore/coordinati-tavola/piatti-doraemon-dettaglio
http://www.misterfesta.com/component/vmreview/?view=orderrev1ewss&productid=1374
(this view is SEF in latest version)
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation