VM2 Payment confirmation problem - only first product moved to confirmed status

Started by ginniss, April 15, 2012, 17:20:05 PM

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ginniss

Hi, I'm currently experiencing a problem with the confirmation of multiple product orders using the Paypal payment method.

The situation is as follows:

1) I am able to add multiple products to the shopping cart, and both the correct number of products and the correct product details (description, net amount, tax etc) are displayed.
2) Upon clicking "Confirm Order", the paypal payment screen is loaded showing the order number, amount and quantity.  The order number and amount are correct.  However, the quantity always shows as "Quantity 1" irrespective of the number of order lines.
3) Payment completes OK and a confirmation email is sent to both the shopper and the VM store.  However,
4) In the VM backend, only the first product added to the cart is showing as confirmed.  All other products show as pending.

As I am using the store to sell downloadable products, this is a problem as only the first product listed in the invoice is available for download.  All other products show as "Your order status is Pending.
Download is not available ".

I am currently running the following:

PHP Version 5.2.17
Joomla 2.5.4
Virtuemart 2.0.4
Virtual goods plugin for VM2: st42 version 1.0.3

Am I missing something with the shop configuration?

ginniss

Thanks Guys!

Looks like problem solved with upgrade to VM 2.0.6.

I will update this post if anything turns up with further testing.

joboca

I feel the same. I need to go directly to state confirmed.

I am currently running the following:

PHP Version 5.3.8
Joomla 2.5.4
Virtuemart 2.0.6
Virtual goods plugin for VM2: st42 version 1.0.4

I find nothing in the configuration.

ginniss

Joboca

Not sure what payment method you are using, or if you are in a live or test environment?

If you are using the Payal sandbox environment to test payments, you need to make sure that your Paypal test accounts have Payment Review "Disabled".

See page 57 of the sandbox user guide:  https://cms.paypal.com/cms_content/US/en_US/files/developer/PP_Sandbox_UserGuide.pdf