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PayPal order status issue after enabling cloudflare

Started by coreit.gr, August 10, 2023, 10:42:27 AM

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coreit.gr

Hi all!

I am issuing the following problem since I enabled CloudFlare to an eShop and I guess it is a cache issue...
All PayPal orders are getting the Pending status, no matter if they are paid or not.

I tried excluding the following URLs from CloudFlare's caching but the result is the same:
https://mywebsite.com/component/virtuemart/cart/*
https://mywebsite.com/shopping-cart/*
https://mywebsite.com/index.php?option=com_virtuemart&view=vmplg&task=notify&tmpl=component&lang=en-GB

Any suggestions? Everything else is working fine.
Thanks a lot in advance!

Joomla 3.10.11
Virtuemart 3.6.0 10113
PHP 7.4.33

GJC Web Design

what does it say in your Paypal account about the IPN response?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

coreit.gr

Hi and thanks for your fast response.

Unfortunately I don't have access to the client's Paypal account.

Where can he find this info so I can ask him to check?

As for the Paypal configuration in Virtuemart you can check it here: https://imgur.com/a/9eqjjBj

Yesterday I tried the changing the Pending Transactions status to Pending Check (a new status I created to let the client and the vendor get at least an e-mail) but the orders kept coming as Pending.

Thanks again and I hope I helped.

GJC Web Design

after logging in to the Paypal account the url is

https://www.paypal.com/merchantnotification/ipn/history

Ignore the "must be turned on" message .. the VM Paypal plugin activates it each time
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

coreit.gr

Thanks again for your help, I'll be back as soon as I have something new!