Contact form for iStraxx failing

[jtbworld]

You failed the spam check. Please try again!
PLG_RECAPTCHA_ERROR_INCORRECT_CAPTCHA_SOL

I got these questions:
Register seems to not be working on your site and not on the test site I use either. Any ideas?

If I purchase one of your products and it does not work as expected can I get a refund?
I'm in Canada and need to charge domestic tax for both private and corporate customers. For EU customers without VAT number I need to collect tax.

If I don't renew after 12 months can I keep using the product after?

[iWim]

Registering does not work, how? Where?
Do the register fields not show?
Is the above Captcha error yours?
What if you disable Captcha?
What Captcha do you use?

Did you enable Allow user registration in Joomla?
Go to Users > Manage > Optons
It the first option under the first tab.

VirtueMart will continue to work after a subscription ended.
However to be able to update VM though the Joomla Updater you will need a subscription.

[jtbworld]

I can't send anything on https://virtuemart.net/contact-the-team

I tried to register at top of https://extensions.virtuemart.net/shopper-order/orders/bundle-eu-vat-id-checker-moss-tax-synchroniser-detail