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An error with your payment method paypal on your store

Started by giuseppe.cosentino, July 10, 2019, 17:30:04 PM

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giuseppe.cosentino

Hi,
Sometimes when I receive an order from a customer I get this email:

"An error with your payment method paypal on your store (my store). The details are logged in the file paypal.1.log.php".


I went to the log file and found this error:

2019-07-08 08:05:57 ERROR validateIpnContent: Invalid IPN validation: NO ANSWER FROM PAYPAL

Furthermore, in the vm backend, the order is pending although I have received the payment.
How I can resolve?

Joomla version: 3.9.5
VirtueMart 3.4.2

Thanks in advice

jenkinhill

Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

skueppers

As far as I have been able to determine, there is a currently outstanding issue with Paypal that is causing some IPN messages to be garbled. I have been getting this error on about 5% of transactions for the last two weeks. Paypal has acknowledged the issue.

AH

Regards
A

Joomla 4.4.5
php 8.1