Struggling to save more than 2 product variants

[siphot]

Greetings! I recently moved to Joomla 3.8.12 and am now struggling to save product' variants. I am able to save the first one or two product variants at the first attempt (eg blue caps and green caps), but have to try four or five times to save the next colour option (eg blue, red, yellow, white, etc). A message saying "product successfully saved" appears, but no image would have been saved. At times one product comes in about 10 different colours, meaning I have to try at least 40 to 50 times to get everything uploaded and saved. Please assist.

[jenkinhill]

Well current Joomla version is 3.9.1 so you are still behind, but what is your VirtueMart version?

[siphot]

Hi Kelvyn, thanks for your quick response. How do I check my Virtuemart and PHP versions?

[siphot]

VirtueMart 3.2.14

[GJC Web Design]

You need to study what is happening with the post that is made when u save the variant....
Use the browser tools to see what is posted and what the response is

[siphot]

Nothing gets saved at all - despite the appearance of the message saying "product successfully saved". I just have to attempt the exact same exercise again and again again until the selected variant gets saved. This is something I had never experienced until my Virtuemart version was recently updated. Please see the attached example where I tried 3 times to save the black cap before getting its image to appear.

[jenkinhill]

VM3.2.14 is 8 months old, current is 3.4.2  You find the PHP version in Joomla System/System information on the PHP information tab.  There is possibly a lack of resources on the server, so the start point is the version.

[siphot]

Thanks, I am on PHP Version: 7.1.25

[GJC Web Design]

and available server physical memory?

administrator/index.php?option=com_admin&view=sysinfo

memory_limit   should be > 256Mb

checked all your logs for problems?

[siphot]

I currently have 620mb of space available (87.67%) used.

[GJC Web Design]

memory_limit ... not disc space

[siphot]

memory_limit   512M

[GJC Web Design]

Then->

You need to study what is happening with the post that is made when u save the variant....
Use the browser tools to see what is posted and what the response is