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No vendor email sent when using Standard payment plugin

Started by petersen, September 22, 2015, 17:02:42 PM

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petersen

I'm running Joomla 3.4.3 and an upgraded (from v1) VM 3.0.9.

I have 2 payment methods:

Sagepay
Standard (Invoice)

I have 2 customer groups

'Normal'
Trade

When a Normal customer checks out using Sagepay, both the vendor and the customer receive an email.

When a Trade customer checks out using VM Standard, only the customer receives an email.

Config Settings:
Shop
Use the vendor email address - unchecked
Checkout
Default Order Status to send email to vendor:
-Pending
-Confirmed by shopper
-Confirmed

Any ideas why the email is not being sent to the vendor for this account type?

alemasdos


Jörgen

Hello

VM 3.0.9 very outdated.  Joomla 3.4.5 is likely to get hacked. Update both asap. If it still does not work, check settings in VM configuration -> checkout.

regards

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

GJC Web Design

Initial was an old post Jörgen

but yes.. check the status set when confirmed (Pending? etc) and your settings for when the emails are sent
Pending will never send an email
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
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