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Just purchased USPS Plugin...pulling hair out

Started by rhinopm, November 23, 2014, 20:58:38 PM

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rhinopm

I am getting the code:

vmError: Usps Response Error
Usps Code 80040B1A
Description Authorization failure. Perhaps username and/or password is incorrect.

1.  I have triple checked the username in the plugin parameters... it is correct.
2.  I have triple checked the login info at the USPS website... it is correct.
3.  I have verified that the USPS account is activated.

Please help.

GJC Web Design

Which usps plugin? - I know of at least 3

If it is the ISTRAXX one then there is a ticketing system for them
If parkbeach they also have a support system
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

alatak

Hello

QuotevmError: Usps Response Error
Usps Code 80040B1A
Description Authorization failure. Perhaps username and/or password is incorrect.

This is definitely a USPS problem. Sometimes you have to double check with USPS that your account is really activated.