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Completed Order, Status Problem

Started by nimanima, October 07, 2013, 19:48:35 PM

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nimanima

Hi to all,

In advance, thanks to read my problem...  :)
The problem is that when a user buy a product and pay successfully, In admin panel in orders list Apparently it is confirmed , but it is not, when I click on that order there is a table like below, that I must manually set the the order status from Pending to Confirmed...

Date Added                             Shopper Notified?      Order Status    Comment
Friday, 04 October 2013 21:12       No                  Pending   

What is the Problem? , How can I fix it and set it fully automatic ?
Thanks for your attention...

Kind Regards,
Kind Regards,
Nima

Currently using VM2.0.24 on Joomla! 2.5.14 & PHP 5.3.24

jenkinhill

Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

nimanima

Thanks for your points Kelvyn,

The joomla version is : Joomla! 2.5.11
VM Version is : 2.0.22b
PHP Version is : 5.3.24

Thunks for your attention,

Kind Regards,
Nima
Kind Regards,
Nima

Currently using VM2.0.24 on Joomla! 2.5.14 & PHP 5.3.24

jenkinhill

I suggest you update both your Joomla and VirtueMart versions which have known critical security issues which have already been exploited by hackers. Current versions are J2.5.14 and VM2.0.24

See the note in the security update announcement about template overrides (if you use them):  http://virtuemart.net/news/latest-news/446-important-security-release-vm-team-at-joomladay-germany
And see http://forum.virtuemart.net/index.php?topic=118683

This may fix your pending issue, but test the updates on a backup copy of your site first.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

nimanima

I upgraded both VM and Joomla but the problem still available...

Please take look at this image of my VM admin panel (order page) :



Kind Regards,
Nima
Kind Regards,
Nima

Currently using VM2.0.24 on Joomla! 2.5.14 & PHP 5.3.24

jenkinhill

Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

nimanima

Thanks for your answer Sir,

How should I check that?
Kind Regards,
Nima

Currently using VM2.0.24 on Joomla! 2.5.14 & PHP 5.3.24

Maxim Pishnyak

Yes, check settings of your payment plugin. Make screen shot and post it here.
You can support Community by voting for Project on the JED
https://extensions.joomla.org/extension/virtuemart/#reviews
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nimanima

Thanks for your kind responses...

Here is the Screen Shot :

Kind Regards,
Nima

Currently using VM2.0.24 on Joomla! 2.5.14 & PHP 5.3.24

nimanima

Kind Regards,
Nima

Currently using VM2.0.24 on Joomla! 2.5.14 & PHP 5.3.24