Error on Checkout - only in Explorer/Firefox - Chrome is OK

Started by 2euroinks, May 29, 2013, 18:00:13 PM

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2euroinks

Hi
Joomla 2.5.11
VM: 2.0.20b

Up until now, I've only been using Chrome for checking my page www.2euroinks.com and everything works fine.
However, I've found that when trying to checkout, using Firefox or Explorer, when clicking the Checkout Now button, the browser opens a new tab, with the following in the address bar javascript:document.checkoutForm.submit();

This error does not happen at all in Chrome. Consequently anyone trying to place an order, is not able to complete the order.

Can anyone shed light on what the problem may be?

Thank you in advance.

jenkinhill

Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

2euroinks

Sorry, I forgot to mention....

Joomla 2.5.11
VM: 2.0.20b

Regards

jenkinhill

Looks like it could be a 500 error - check the server error logs.

Also make sure that Enable SSL for sensitive areas (recommended) is not checked in Configuration/Shop as you do not have https configured on the server
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

loxion

Quote from: 2euroinks on May 29, 2013, 18:00:13 PM
Hi
Joomla 2.5.11
VM: 2.0.20b

Up until now, I've only been using Chrome for checking my page www.2euroinks.com and everything works fine.
However, I've found that when trying to checkout, using Firefox or Explorer, when clicking the Checkout Now button, the browser opens a new tab, with the following in the address bar javascript:document.checkoutForm.submit();

This error does not happen at all in Chrome. Consequently anyone trying to place an order, is not able to complete the order.

Can anyone shed light on what the problem may be?

Thank you in advance.

I am experiencing the same problem.

Chrome and Explorer 8 work fine, while Firefox and Explorer 10 just do nothing when Check out Now is Clicked.

Checked my server logs and no reports. SSL is not enabled

www.cyberlane.co.za

Would greatly appreciate any assistance

Using Joomla 2.5.9 and Virtuemart 2.0.18a

jenkinhill

#5
The scripting error is:

Error: Object doesn't support property or method 'noConflict'

In this code block which is not part of VirtueMart:

<script type="text/javascript">
$.noConflict();
jQuery(document).ready(function($) {
// Code that uses jQuery's $ can follow here.
$(function() {
$('#navigation a').stop().animate({'marginTop':'-25px'},1000);
$('#navigation > li').hover(
function () {
$('a',$(this)).stop().animate({'marginTop':'-15px'},200);
},
function () {
$('a',$(this)).stop().animate({'marginTop':'-25px'},200);
}
);
});
});

Take out whatever uses that code and it should work.

Note that your Joomla and VirtueMart versions are old and have known security issues.
http://forum.virtuemart.net/index.php?topic=118683.0
http://virtuemart.net/news/list-all-news/446-important-security-release-vm-team-at-joomladay-germany
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum