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Klarna payment

Started by FrankVo, April 12, 2013, 11:03:35 AM

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FrankVo

Hi,

I have configured Klarna into VM2.0.20b but it won't work.

It gives back errors as:
virtuemart_birthday, Housenumber, address 2 not available.

It's located in Store but I cannot fill it out. VM will not save my editing.
In frontend it has no effect if I fill out these fields. Still errors.

Can someone help me out in this  issue ?

Favazza

Can't help you, but can say that we also have problems.
And Klarna won't give any support as they haven't created the module.
Quitting Klarna is my only option at the moment.

alatak

Hello

When you configure your klarna payment, some required shopper fields are also created.
Check if it is the case, or if they are missing, or not published.

amymattian

Hi,

Klarna requires birthday and street-address as info that must be given in the payment, so if those are not published then Klarna payment is not accepted.

Greetings,
Anne

alatak

Hello
The required field for the activated countries are created when saving the payment method. They should not be unpublished.

apeltoma

#5
Hello.

I activated Klarna recently. Social Security number field appeared ok when payment method was created.
When i make test purchases process goes through like successful order. From VM point of view.
But Klarna does not receive any Credit checks.
Logs do not show any errors.

Status of the order is maintained "Pending" ( Initial status of the order. )
Failed credit check should change to Cancelled.
Successful credit check should change to Invoiced.

So it seems to me Credit check is never sent to Klarna and System hops to status where Order is considered to be successful.

Help would be appreciated.

I have:
Joomla 2.5.8
VM 2.0.20b


alatak

Hello
I wil check your problem.
I have sent you my skype contact via PM.