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getting weird error when doing an order

Started by ScottKR24, April 05, 2013, 13:54:20 PM

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ScottKR24

Please see the attached screen shot of what's happening when an order is started. No idea where its coming from or how to fix it. Please help.

[attachment cleanup by admin]

K&K media production

check your store name in configuration: Shop > Shop > Vendor

ScottKR24

So are you saying that Shop Name, Shop Company Name should be exactly the same thing?

And what about the URL? Can it just be domain.com


ScottKR24

Quote from: ScottKR24 on April 05, 2013, 20:25:41 PM
So are you saying that Shop Name, Shop Company Name should be exactly the same thing?

And what about the URL? Can it just be domain.com

Also in that Vendor section it says English (United Kingdom)
That's wrong, how do I change it to English (United States)

K&K media production

Shop Name is the name of your online shop (e.g. My Shoe Shop)

Shop Company Name is the name of the company who is the owner of the shop (e.g. Scotts Shoe Ltd.)

URL is the domain of your shop (e.g. www.domain.com

QuoteAlso in that Vendor section it says English (United Kingdom)
That's wrong, how do I change it to English (United States)

In this case you have English UK installed on Joomla as default language. You must install English UK as default language.

ScottKR24

If I have those two items be different as they were, the error appears. I made them both the same and the error went away. This is what both fields have in them now.

Shop Name: Radon Test Kits
Shop Company Name: Radon Test Kits
URL: www.radata.com

Also another error has now come up which is this? What's causing this and how do I get rid of it?
vmError: Path wrong to store invoices, folder invoices does not exist invoices/

You say "English UK installed" then you say "must install English UK as default language" UK is, why would I install it? I want English (US)

K&K media production

the invoice folder must be in your safe path directory ... and this must be writable

sorry I mean you must install English US as default language in Joomla

ScottKR24

"the invoice folder must be in your safe path directory ... and this must be writable"

Is that is the VM Admin or elsewhere?

Where the three items I sent you correct? If not what should I change them to?

ScottKR24

I FTP to the server and added an invoices folder as there wasn't one so its now

/httpdocs/joomla25/virtuemart/safe/invoices

Is that right?

jenkinhill

Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

ScottKR24

Thanks. I entered the path where it says and VM was not telling me there was an error anymore.

Quick question, for Shop Name and Shop Company Name and URL in the Shop section

Radon Test Kits, Radon Test Kits, radata.com

Would this be correct?

K&K media production


ScottKR24

So now I have

Radon Test Kits

RAdata Inc.

www.radata.com

This is now all correct?