email notification to order

[Grisu74]

hello, please, because I do not get email notification to order? thanks

www.venezianeplisse.com

[Grisu74]

the problem is my hosting provider?   

[bytelord]

http://forum.virtuemart.net/index.php?topic=79799.0

Does your joomla able to send mail, registration for example?

[Grisu74]

yes, the registration email properly come to me and to the customer, while the purchase email only come to the customer. thanks

Joomla 2.5.7
VM 2.0.14
Php 5.3.19

www.venezianeplisse.com

[bytelord]

I suppose your user is the vendor and you have enabled the option Receive System Mails under configuration. Do you use any third party payment plugin? Did you try with the default one?

[Grisu74]

you say this? Which one should I change?

[attachment cleanup by admin]

[bytelord]

Yes you have enabled the option, you didn't tell about the plugins... (third party payment/shipment plugins?) Did you try with the default? standard payment and weigh shipment?

Also please check:

http://forum.virtuemart.net/index.php?topic=110435
http://forum.virtuemart.net/index.php?topic=105122

[Grisu74]

I am very happy, I solved with the change to the database specified in your first link ...... thank you very much

http://forum.virtuemart.net/index.php?topic=110435

[bytelord]

Nice

You are welcome...

[jhonsmith]

Hello dear yes you are right the registration email properly come to me and to the customer, while the purchase email only come to the customer.  Thanks.....!!!