Converting Paid Accounts from Pending to Confirmed

[DawnMB60]

I'm trying to assist someone who is using the most current version of VM with Paypal integration. When payment is made via paypal for the item, it remains as pending rather than going to "confirmed" so that the customer is not getting their item. The configuration in VM is set to confirmed.

Could someone please assist on how to fix this.

Thank you.

Dawn

[DawnMB60]

Does anyone know why this is happening please. Shop is running the most current version of VM - does any please know why this is occuring?

Thx.