VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: mke on January 29, 2012, 16:44:34 PM

Title: "Ask a question about this product" button email
Post by: mke on January 29, 2012, 16:44:34 PM
Another newbe question:
In my Joomla-virtuemart installation I get a button on the frontend which says "Ask a question about this product". Can anyone tell me how to set the e-mail adres where this e-mail will be sent to? When I tried it I myself got the e-mail, but I want to let these questions to be sent to someone who will manage the products instead of me.
Title: Re: "Ask a question about this product" button email
Post by: Piccoro on January 30, 2012, 17:45:12 PM
I would like to know the answer to this also...

I suppose Virtuemart gets the Vendor information from Administration -> Shop -> General User Information,
but the emails always get sent to the first Joomla Super User only. Even if there's a second Super User with the "receive system emails" option turned on.

Also, there's no "virtuemart.cfg.php" file like in Virtuemart 1.x, VM2 pulls the user info directly from Joomla, so I don't know where to change the general settings...
Title: Re: "Ask a question about this product" button email
Post by: Milbo on February 03, 2012, 00:49:01 AM
it is the email of the vendor or of the shop, so to say. You are maybe interested in multivendor administration. We are on developing this. That means that there exist not really different vendors, they are just for your employees. But this feature is not done yet completly.
Title: Re: "Ask a question about this product" button email
Post by: mke on March 31, 2012, 20:51:51 PM
Hi, late answer, sorry:
As it is now, Virtuemart seems to use the e-mail adres of the user who installed virtuemart. But I think there should be a way to change the contact-info thus that the e-mails from the frontend are sent to another user, should it not? I think it was the case in Virtuemart 1 where you could change "Store information", but I don't seem to find it in Virtuemart2. Please help as I will not be able to put the store online if this isn't solved.
Title: Re: "Ask a question about this product" button email
Post by: Merry on March 31, 2012, 23:28:18 PM
In VirtueMart 2 you generally change store information in SHOP -> Shop -> Additional Information Tab, and you will see the Super User's information there - the person who installed the program.

But if you try to change the email address on this page, it keeps going back to the original Super User information! This is because you actually need to change it in Joomla USERS - User Manager, click the SUPER USER and edit the email address there. Once you do it there you will see it magically changed in VirtueMart, too.

Merry
Title: Re: "Ask a question about this product" button email
Post by: mke on April 01, 2012, 11:20:51 AM
Yes but then I change the e-mail of my own account. Is there anyway to change the vendor to another user?
Title: Re: "Ask a question about this product" button email
Post by: bartoszmachnik on April 03, 2012, 15:53:39 PM
Hello. It looks like the shop email address and all user data is determined by the first row in #prefix_virtuemart_vmusers table. I created new joomla user with the shop email adress. I changed the first row in #prefix_virtuemart_vmusers table - "virtuemart_user_id" column to 63 (it was the ID of my new joomla user that was created to be the main shop account). It looks like it worked but I suggest to give it a good test.

Best regards
Barto
Title: Re: "Ask a question about this product" button email
Post by: mke on April 04, 2012, 20:16:34 PM
Okay, thanks, I'll give that a try.