VirtueMart Forum

VirtueMart 2 + 3 + 4 => Virtuemart Development and bug reports => Topic started by: sarah23 on January 18, 2012, 04:05:00 AM

Title: Ask a question about this product problem
Post by: sarah23 on January 18, 2012, 04:05:00 AM
I have recently discovered that " ask a question about this product " button does not sending the thumbnail of the product inquiry and also not sending the confirmation email to the sender.

I need to solve the problem as i have already set up the store almost.

Site URL : designer-saree.in

Virtuemart Version : 2.0.0

Joomla Version 1.7.3


Thanks
Title: Re: Ask a question about this product problem
Post by: jenkinhill on January 18, 2012, 15:45:55 PM
That option is not available in VM2. AFAIK nobody has requested it - before now.... I guess if there is enough demand some 3rd party developer would write a plugin to add the thumbnail.
Title: Re: Ask a question about this product problem
Post by: Gruz on February 09, 2012, 12:42:43 PM
Quote from: sarah23 on January 18, 2012, 04:05:00 AM
I have recently discovered that " ask a question about this product " button does not sending the thumbnail of the product inquiry and also not sending the confirmation email to the sender.


I often use aiContactSafe http://extensions.joomla.org/extensions/contacts-and-feedback/contact-forms/7901
This is a form constructor. You create a form and place a plugin code on a product page. Product page plugin code must include several predefined values like product link, product name. so the form is shown at the product page as if it's a part of VM. It has built in captcha,nice backend for reading posts.

This is the approach which I use. You need to have some PHP/HTML knoledge and read aiContactSafe docs to apply it. But I think it's one of the best solutions.
Title: Re: Ask a question about this product problem
Post by: Milbo on February 09, 2012, 13:47:05 PM
Interesting method
Title: Re: Ask a question about this product problem
Post by: rupesh on February 10, 2012, 07:50:22 AM
I got email after filling an ask for question! But only problem is how to edit the form to add "Quantity of product "?
Title: Re: Ask a question about this product problem
Post by: Gruz on February 10, 2012, 07:53:18 AM
Quote from: rupesh on February 10, 2012, 07:50:22 AM
I got email after filling an ask for question! But only problem is how to edit the form to add "Quantity of product "?

VM vesrion?
Native form or aicontactsafe approach?
Title: Re: Ask a question about this product problem
Post by: rupesh on February 10, 2012, 08:00:12 AM
joomla 1.7.3 and vm 2 !

and form is from virtuemart itself!
I'm trying to modify it! :'( but unsucessful
Title: Re: Ask a question about this product problem
Post by: beipink on February 19, 2012, 02:29:26 AM
Quote from: Gruz on February 09, 2012, 12:42:43 PM
I often use aiContactSafe http://extensions.joomla.org/extensions/contacts-and-feedback/contact-forms/7901
Hi Gruz,
Do you use this in VM 2?
For some reason the plug-in doesn't load up in my product description.
in case i get it to work....Is there a way to change the HTML of the form and make it cleaner and easy to style?

VM2.0.1i
J2.5.1
JCE is the editor

Title: Re: Ask a question about this product problem
Post by: Gruz on February 19, 2012, 02:43:49 AM
Quote from: beipink on February 19, 2012, 02:29:26 AM
Do you use this in VM 2?

Not yet, but it should work if works in Joomla you use i.e .in artiticles.


Quote from: beipink on February 19, 2012, 02:29:26 AM
For some reason the plug-in doesn't load up in my product description.

(http://static.xscreenshot.com/2012/02/19/03/screen_5e1399c335a13eabc923cf1ec5ef8980) (http://view.xscreenshot.com/5e1399c335a13eabc923cf1ec5ef8980)

Quote from: beipink on February 19, 2012, 02:29:26 AM
in case i get it to work....Is there a way to change the HTML of the form and make it cleaner and easy to style?

I'm not quite sure, but as far as I remember - no, form HTML cannot be overriden, but CSS can be. It's a question to aiContactSafe, not to VM (-:
But check /media folder in Joomla root. There were some files.
Or try normal joomla template override.

I just don't have it installed by hand to have a look now.

This how it looks at VM1: http://hearthandhomefireplace.com/fireplaces/traditional/clearance-trad/details/658/42/heartland-legend-36 (http://hearthandhomefireplace.com/fireplaces/traditional/clearance-trad/details/658/42/heartland-legend-36)

(http://static.xscreenshot.com/2012/02/19/03/screen_b42816b6d88ad05a716d00973e828dc2) (http://view.xscreenshot.com/b42816b6d88ad05a716d00973e828dc2)

Title: Re: Ask a question about this product problem
Post by: tryntel on February 20, 2012, 18:29:35 PM
Helló
Would be the problem that when you send the letter does not include the sender's name and email address. we can solve this error?

It comes with:

Dear "webshop" for sale administrator
Webshop question or product names
A question posed (is missing)

please help me.
thank you
Title: Re: Ask a question about this product problem
Post by: Gruz on February 20, 2012, 21:08:16 PM
VM and J versions?
Title: Re: Ask a question about this product problem
Post by: tryntel on February 21, 2012, 19:23:25 PM
joomla 1.7.5
vm 2.0.0