VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: ravynn on January 12, 2012, 03:11:10 AM

Title: Free Shipping
Post by: ravynn on January 12, 2012, 03:11:10 AM
Hoping to find a solution.

Shipping is intended as $0, I tried both with and without shippers and I receive an error when trying to  process order

We are sorry, no shipment method matches the characteristics of your order.

Order stops there & can't be processed. Any way to set up so shipping is included in price or eliminate the requirment of a shipper all together?

Title: Re: Free Shipping
Post by: PRO on January 12, 2012, 04:07:08 AM
You set the weight to 0.  then set a shipping rate for 0 dollars for 0 weight
Title: Re: Free Shipping
Post by: ravynn on January 12, 2012, 05:28:41 AM
The products were set to 0 weight and shipping to 0$.

On the cart page, it does list

No shipment selected   
Select shipment


Clicking on Select Shipment, brings up:


Please select a shipment method
SAVE    CANCEL
We are sorry, no shipment method matches the characteristics of your order.




Title: Re: Free Shipping
Post by: Venkko on January 12, 2012, 07:49:49 AM
Have you add bill to or ship to addresses on the cart?
It won't give you payment or shipment methods until the system knows where to ship the product.
Title: Re: Free Shipping
Post by: ravynn on January 12, 2012, 09:40:15 AM
That may be the source of the problem. When I click Add Address under Shipment Addresses, it refreshes the page instead of adding an address. Below, additional information has the address - I thought it may be a labeling issue.

I couldn't see anything on the forums that is related to this, is there another way to force an address in? 
Title: Re: Free Shipping
Post by: avd on January 14, 2012, 01:24:02 AM
a simple solution - add shipment method like "Digital" and check box "Enable Automatic Selected Shipment" in VM Configuration.thats all.
Title: Re: Free Shipping
Post by: ravynn on January 14, 2012, 02:28:50 AM
Thanks Avd, but Enable Automatic Selected Shipment was already selected.


But since it seemed like it should work, I reinstalled the com_virtuemart_ext_aio.2.0.0 and set the shipper back up, added a second one for good measure, but changing the option for Enable Automatic Selected Shipment didn't seem to have any affect - on or off.

I still can't get shipping to work properly
Title: Re: Free Shipping
Post by: John2400 on January 23, 2012, 11:51:27 AM
I found that shipping can be free and set just like it is explained above but it is not the weight that it is looking at - it is the zip code

Put in one attribute and make sure that Zip starts at 00000 and finishes with 999999 or what ever option your country uses.

Thus when the customer adds their address it will accept the weight at 0 and the zip code.

Once you have done that - in configuration - turn off the shipping option and it will work.

Your customers won't have to choose a shipper.

Call your custom shipper " free shipping"