Hello,
The messages in the "Leave a Comment"-field in the Checkout become stripped from characters like "å,ä,ö" and spaces and "," and ".".
This is what I wrote in the Comment Field:
QuoteHär går det inte så bra att skriva å, ä eller ö.
And this is what came out afterwards:
QuoteHrgrdetintesbraattskrivaeller
It will be somewhat difficult to read the messages from the shoppers, I guess.... ;)
This is due the security
Hi,
2Madde: try to go to PhPMyAdmin and the check the charactes encoding for the table where comments are stored. Also check if they are saved ok in the table - use UTF8_general_ci or the encoding for your language.
2Milbo: this can hardly be due to security, do you want to say that other characters than those in the English alphabet are not allowed in any comments or other inputs?
I have a similar problem but with the checkout input form - when customer enters his address on checkout with special Czech characters as č ř, it comes out on the next page as ? instead of these characters in name and address. Then it also appears in the order confirmation email
I checked the database and all tables are set to UTF8_general_ci
I re-saved all template files in Dreamweaver set to UTF8
But it did not help. Please advise.