Print Page - No auto reply for customers when changing the orderstatus?

Title: No auto reply for customers when changing the orderstatus?
Post by: Syncmaster on March 29, 2005, 10:47:49 AM

Please help me cannot find the right
section in mambo shop to place an email directly to my customers,
or either to inform them about a status change.

1. When I change the order status for a customer, they do not receive
a message, right?

2.There is no respond field/ sheet in the shop where I can reply
/send a message automatically to a customer, right?

So in this shop I cannot contact a customer via the shop? I have to copy all customer IDs to place an email to my customer?

Is this in general the way how the shop works?

Title: Re: No auto reply for customers when changing the
Post by: Soeren on March 29, 2005, 21:35:35 PM

No.
Emails are sent out if you check "Notify Customer" when Changing the order status.

ciao, Soeren

Title: Re: No auto reply for customers when changing the orderstatus?
Post by: Syncmaster on April 01, 2005, 10:29:43 AM

thanks for your help, soeren

VirtueMart Forum

VirtueMart General => About VirtueMart - not for support posts => Topic started by: Syncmaster on March 29, 2005, 10:47:49 AM