Joomla 1.5.15 / VirtueMart 1.1.2
I searched some older threads that may or may not be specific to older versions of Joomla/VM so I'm starting a new one.
When I issue a partial refund in Paypal Pro (Website Payments Pro), Virtuemart changes my order status to "Canceled" and sends the customer an email saying its been canceled. This is obviously a problem. I checked the Payment Module and there is no option to set the standard response for partially refunded (or even refunded) orders.
Anyone know how I can simply not have Paypal change the order status when a partial refund is issued?
Thanks.
I'd like to know the answer to this as well.
Eric
Bump. Anyone?
Me to,though mine doesnt cancel the order, it changes it to pending. this is because of the setting I am using in Store>list payment method>papal>Order Status for failed transactions>Pending
I do get an Paypal IPN Transaction email like this and it changes the status back to Pending which does confuse my customers, but the minute I get this IPN email, I send another letting them know that they have recieved a refund and I just change the status at the same time.
There should be an easier way though.
There was a fix posted here:
http://forum.virtuemart.net/index.php?topic=36073.0
but my notify.php doesnt look like the one from the forum, it looks more like this:
exit();
}
// UPDATE THE ORDER STATUS to 'Completed'
if(eregi ("Completed", $payment_status)) {
$d['order_status'] = PAYPAL_VERIFIED_STATUS;
}
// UPDATE THE ORDER STATUS to 'Pending'
elseif(eregi ("Pending", $payment_status)) {
$d['order_status'] = PAYPAL_PENDING_STATUS;
}
require_once ( CLASSPATH . 'ps_order.php' );
so I cannot work out how this fix might appy here.
I also need to know how to fix this problem.
Also have this problem and it's confusing our customers, anyone have a solution? Cannot view the fix post someone else posted two posts up...