VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: holanpan7 on December 05, 2025, 15:46:03 PM

Title: Invalid email address triggers 500 error on Joomla 5 + VirtueMart 4.6
Post by: holanpan7 on December 05, 2025, 15:46:03 PM
Hello,

I've encountered an issue with VirtueMart 4.6.0 (build 11214) running on Joomla 5.

When a new customer account is created with an invalid email address, VirtueMart tries to send the registration email.
Since the domain does not exist, PHPMailer returns an SMTP error :
SMTP Error: The following recipients failed: xxx.xx.vom: Requested action not taken: mailbox unavailable invalid DNS MX or A/AAAA resource record 1MT9v5-1vdEna0eaN-00XCDc

The result is a full 500 crash, even though the user account is actually created correctly.

In previous VirtueMart versions, an invalid email would simply display a notice such as SMTP error email invalid not a fatal error and the registration process continued normally.

Is this a known issue with VirtueMart 4.6 on Joomla 5? Is there a workaround?

Thank you for your help!
Title: Re: Invalid email address triggers 500 error on Joomla 5 + VirtueMart 4.6
Post by: holanpan7 on December 09, 2025, 09:46:51 AM
Hello,
I'm still experiencing this issue in VirtueMart 4.6 on Joomla 5.
Could anyone confirm if this SMTP crash on invalid email is reproducible on your setups?

Thank you in advance!