VirtueMart Forum

VirtueMart 2 + 3 + 4 => Plugins: Payment, Shipment and others => Topic started by: coreit.gr on August 10, 2023, 10:42:27 AM

Title: PayPal order status issue after enabling cloudflare
Post by: coreit.gr on August 10, 2023, 10:42:27 AM
Hi all!

I am issuing the following problem since I enabled CloudFlare to an eShop and I guess it is a cache issue...
All PayPal orders are getting the Pending status, no matter if they are paid or not.

I tried excluding the following URLs from CloudFlare's caching but the result is the same:
https://mywebsite.com/component/virtuemart/cart/*
https://mywebsite.com/shopping-cart/*
https://mywebsite.com/index.php?option=com_virtuemart&view=vmplg&task=notify&tmpl=component&lang=en-GB

Any suggestions? Everything else is working fine.
Thanks a lot in advance!

Joomla 3.10.11
Virtuemart 3.6.0 10113
PHP 7.4.33
Title: Re: PayPal order status issue after enabling cloudflare
Post by: GJC Web Design on August 10, 2023, 13:25:28 PM
what does it say in your Paypal account about the IPN response?
Title: Re: PayPal order status issue after enabling cloudflare
Post by: coreit.gr on August 11, 2023, 08:37:08 AM
Hi and thanks for your fast response.

Unfortunately I don't have access to the client's Paypal account.

Where can he find this info so I can ask him to check?

As for the Paypal configuration in Virtuemart you can check it here: https://imgur.com/a/9eqjjBj

Yesterday I tried the changing the Pending Transactions status to Pending Check (a new status I created to let the client and the vendor get at least an e-mail) but the orders kept coming as Pending.

Thanks again and I hope I helped.
Title: Re: PayPal order status issue after enabling cloudflare
Post by: GJC Web Design on August 11, 2023, 10:49:25 AM
after logging in to the Paypal account the url is

https://www.paypal.com/merchantnotification/ipn/history

Ignore the "must be turned on" message .. the VM Paypal plugin activates it each time
Title: Re: PayPal order status issue after enabling cloudflare
Post by: coreit.gr on August 11, 2023, 13:25:18 PM
Thanks again for your help, I'll be back as soon as I have something new!