VirtueMart Forum

VirtueMart 2 + 3 + 4 => Plugins: Payment, Shipment and others => Topic started by: djfromdevon on January 16, 2023, 12:28:08 PM

Title: Multiple Order Confirmation Emails being sent out
Post by: djfromdevon on January 16, 2023, 12:28:08 PM
Hi,

We have just enabled our charity event ticket shop and the first customer has bought a ticket.

We have received 6 email confirmations all with the status as confirmed.

I have gone into the order and checked the Recent Status Changes and there is 1 entry for Pending and then 6 for confirmed. There is only one order listed.

I am not sure why the system is doing this, so any help would be very welcome.

We are using Paypal standard. and Joomla 4.2.6 and VM 4.0.12 10777.

Many thanks

James
Title: Re: Multiple Order Confirmation Emails being sent out
Post by: jenkinhill on January 16, 2023, 12:47:46 PM
See http://forum.virtuemart.net/index.php?topic=149465.msg533730#msg533730
Title: Re: Multiple Order Confirmation Emails being sent out
Post by: djfromdevon on January 16, 2023, 13:09:05 PM
Hi,

Many thanks for your help.

I've installed PayPal Checkout SSC, so will see if that sorts it out.

Kind regards

James