VirtueMart Forum

VirtueMart 2 + 3 + 4 => Installation, Migration & Upgrade => Topic started by: rednaxela on July 26, 2022, 15:40:36 PM

Title: Can't disable invoices being sent as attachment to buyer
Post by: rednaxela on July 26, 2022, 15:40:36 PM
Joomla 3.10.10
VM 4.0.6 10690
VMUIKIT + Yootheme

"Status to create invoice" is set to "Confirmed"
"Orderstatus to use for attachment" is set to "None"

Invoices are still attached to the confirmation email sent to the buyers.

Is this a bug in VM4 or am I misunderstanding the config?

I want the system to automatically generate the invoice but not send it to the buyer.

Best, Alexander
Title: Re: Can't disable invoices being sent as attachment to buyer
Post by: Jörgen on July 26, 2022, 20:38:20 PM
Remove none, try to leave empty, none is unpredictable.

Jörgen @ Kreativ Fotografi
Title: Re: Can't disable invoices being sent as attachment to buyer
Post by: rednaxela on August 01, 2022, 12:29:54 PM
Thanks, Jörgen. If I remove "none" from "Orderstatus to use for attachment" it gets automatically populated with other values. Even if I set it only to "Refunded" it still gets sent with the confirmation mail. Any other ideas?
Title: Re: Can't disable invoices being sent as attachment to buyer
Post by: p.barg on August 02, 2022, 09:27:15 AM
Hi,

you have to set the "Status to create invoice" to none. Then no invoice will be attached to the confirmation e-mails.
As far as I know the "Orderstatus to use for attachment" is not meant for the invoices, but for a different attachement.

Petra
Title: Re: Can't disable invoices being sent as attachment to buyer
Post by: rednaxela on August 21, 2022, 18:29:33 PM
Hi Petra

Thanks for your reply. When I set "Status to create invoice" to none the invoice will not be attached but also not created at all. I would like to have the invoice generated but not sent.

Best Alexander
Title: Re: Can't disable invoices being sent as attachment to buyer
Post by: p.barg on August 22, 2022, 08:53:43 AM
Hi Alexander,

I don't think that this will be (easily) possible. Our customers who don't want invoices to be sent automatically
hit the corresonding button in order to create the invoices.

Best regards,

Petra
Title: Re: Can't disable invoices being sent as attachment to buyer
Post by: jenkinhill on August 22, 2022, 13:10:29 PM
@rednaxela invoices can be created in the backend by hitting the invoice print view icon in the order list.