VirtueMart Forum

VirtueMart 2 + 3 + 4 => Virtuemart Development and bug reports => Topic started by: otletgazda on March 17, 2021, 19:57:06 PM

Title: Invoice
Post by: otletgazda on March 17, 2021, 19:57:06 PM
Hello!
The virtuemart is configured not to create an invoice for any order status. Yet it is made every time. We cannot cancel orders. Interestingly, the invoices are not in the invoice folder.
Does anyone know what the problem might be?
Title: Re: Invoice
Post by: StefanSTS on March 17, 2021, 20:02:55 PM
VirtueMart version?
Screenshots of settings?

http://docs.virtuemart.net/manual/general-concepts/205-invoices.html
Title: Re: Invoice
Post by: otletgazda on March 17, 2021, 21:14:00 PM
VM VirtueMart 3.8.9 10473
Title: Re: Invoice
Post by: Jörgen on March 17, 2021, 21:33:39 PM
Settings look ok, but I would delete the item NONE in creating invoice, This might help. If this does not make it, create a dummy order status and assign invoice creation to this ONLY, and not to the option NONE.

Jörgen
Title: Re: Invoice
Post by: otletgazda on March 18, 2021, 20:00:58 PM
Quote from: Jörgen on March 17, 2021, 21:33:39 PM
Settings look ok, but I would delete the item NONE in creating invoice, This might help. If this does not make it, create a dummy order status and assign invoice creation to this ONLY, and not to the option NONE.

Jörgen

Unfortunately, neither solution is good.
If I delete "None", the Confirmed order status is automatically displayed after saving. The invoice is still ready.
If I create an "Invoice in progress" order status and only assign the Invoice creation to this, the invoice will still be created.
I do not understand why....
Title: Re: Invoice
Post by: otletgazda on March 19, 2021, 11:30:02 AM
I emptied the database tables containing the order data and see a miracle. An invoice is no longer issued for the new order.
I learned again :-)