VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: nick2011 on December 06, 2019, 14:56:35 PM

Title: 404 error if "Create account" is clicked
Post by: nick2011 on December 06, 2019, 14:56:35 PM
hello
I have a problem when users are trying to register an account when purchasing.
After the "SAVE" button is clicked, they land on a 404 error page
Can someone please help me urgently?
site is www.jomaisonjo.com

thanks
Title: Re: 404 error if "Create account" is clicked
Post by: jenkinhill on December 06, 2019, 15:22:11 PM
Turn on debug to help identify the problem.
Title: Re: 404 error if "Create account" is clicked
Post by: Jörgen on December 06, 2019, 15:34:52 PM
Have You set up a landing page for the edit user page ?

Jörgen @ Kreativ Fotografi
Title: Re: 404 error if "Create account" is clicked
Post by: nick2011 on December 06, 2019, 15:37:59 PM
Hi Jorgen
No. Where should I do that?
Title: Re: 404 error if "Create account" is clicked
Post by: nick2011 on December 07, 2019, 00:05:44 AM
enabling debug didn't produced any breakthrough
can I ask someone to take a look at my site with admin credentials, please?
Title: Re: 404 error if "Create account" is clicked
Post by: GJC Web Design on December 07, 2019, 09:44:48 AM
works fine for me

Title: Re: 404 error if "Create account" is clicked
Post by: nick2011 on December 07, 2019, 12:40:56 PM
On the production site, I've disabled the option to register when purchasing.

I've created a test environment where the problem happens

Try to buy something, and then to register when checking out on this page
www.jomaisonjo.com/testenv

it's working fine without captcha. if I enable the protection, it returns a 404 page.
Title: Re: 404 error if "Create account" is clicked
Post by: nick2011 on December 10, 2019, 10:53:54 AM
hello.
can someone please help me?
Title: Re: 404 error if "Create account" is clicked
Post by: GJC Web Design on December 10, 2019, 11:05:35 AM
People have attempted to help you .. it is obviously specific to YOUR template as no one else is reporting this problem..

Have u tried with a standard template?  Beez or protostar? Does it work?

Then there is your starting point ..  it isn't the object of this forum to supply fixes for commercial templates .. that is the template builders job .. he has taken your money...
Title: Re: 404 error if "Create account" is clicked
Post by: jenkinhill on December 10, 2019, 11:12:19 AM
Which reCaptcha version are you trying to use? And what is the page that cannot be found (the 404). Joomla debug should show this.

I see that your demo page uses Protostar but what template overrides are you using?
Title: Re: 404 error if "Create account" is clicked
Post by: nick2011 on December 10, 2019, 11:23:58 AM
I've just tried to change to protostar to exclude eventual problems with the template I'm using.
the error is "0 timeout-or-duplicate"
using recaptcha v2
I've enabled the debug , but on the page where the error appears no indication is given
Title: Re: 404 error if "Create account" is clicked
Post by: jenkinhill on December 10, 2019, 13:17:23 PM
The error "0 timeout-or-duplicate" is coming from your ReCaptcha not from VirtueMart.   Suggest you try our old friend, Google...   https://www.google.com/search?q=0+timeout-or-duplicate
Title: Re: 404 error if "Create account" is clicked
Post by: nick2011 on December 10, 2019, 15:35:08 PM
indeed, the old friend google,
http://misel-brezak.from.hr/2019/06/09/0-timeout-duplicate-error-virtuemart/

so something in between google captcha and virtuemart