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Title: An error with your payment method paypal on your store
Post by: giuseppe.cosentino on July 10, 2019, 17:30:04 PM

Hi,
Sometimes when I receive an order from a customer I get this email:

"An error with your payment method paypal on your store (my store). The details are logged in the file paypal.1.log.php".

I went to the log file and found this error:

2019-07-08 08:05:57 ERROR validateIpnContent: Invalid IPN validation: NO ANSWER FROM PAYPAL

Furthermore, in the vm backend, the order is pending although I have received the payment.
How I can resolve?

Joomla version: 3.9.5
VirtueMart 3.4.2

Thanks in advice

Title: Re: An error with your payment method paypal on your store
Post by: jenkinhill on July 10, 2019, 17:50:15 PM

See http://forum.virtuemart.net/index.php?topic=142945.msg504755#msg504755

Title: Re: An error with your payment method paypal on your store
Post by: skueppers on July 13, 2019, 17:37:29 PM

As far as I have been able to determine, there is a currently outstanding issue with Paypal that is causing some IPN messages to be garbled. I have been getting this error on about 5% of transactions for the last two weeks. Paypal has acknowledged the issue.

Title: Re: An error with your payment method paypal on your store
Post by: AH on July 13, 2019, 20:24:33 PM

Thank you for the update

VirtueMart Forum

VirtueMart 2 + 3 + 4 => Plugins: Payment, Shipment and others => Topic started by: giuseppe.cosentino on July 10, 2019, 17:30:04 PM