Hi, does anyone know what this error means?
0 Class 'vmVersion' not found
Was removing old product images and this error appears?
Site and backend not reachable both this error?
Anyone with a solution how to fix??
Site runs latest joomla 3.9.8 & virtuemart 3.4.2
Would it hurt to remove all files from cache folders?
I see lots of files in these folders:
/cache/_virtuemart
/cache/com_virtuemart_cat_childs
/cache/com_virtuemart_cats
/cache/com_virtuemart_cat_options
Or is it possible to reinstall vm files via ftp to solve this error?
Thanks
Got this from error report:
/public_html/administrator/components/com_virtuemart/helpers/vmdefines.php:117
Call stack
# Function Location
1 () JROOT/administrator/components/com_virtuemart/helpers/vmdefines.php:117
2 vmDefines::defines() JROOT/administrator/components/com_virtuemart/helpers/config.php:19
3 include_once() JROOT/libraries/loader.php:260
4 JLoader::load()
5 spl_autoload_call()
6 class_exists() JROOT/plugins/system/vpconversiontracking/helper.php:92
7 plgSystemVPConversionTrackingHelper->isCompatible() JROOT/plugins/system/vpconversiontracking/vpconversiontracking.php:204
8 plgSystemVPConversionTracking->onAfterRoute() JROOT/libraries/joomla/event/event.php:70
9 JEvent->update() JROOT/libraries/joomla/event/dispatcher.php:160
10 JEventDispatcher->trigger() JROOT/libraries/src/Application/BaseApplication.php:108
11 Joomla\CMS\Application\BaseApplication->triggerEvent() JROOT/libraries/src/Application/AdministratorApplication.php:478
12 Joomla\CMS\Application\AdministratorApplication->route() JROOT/libraries/src/Application/AdministratorApplication.php:144
13 Joomla\CMS\Application\AdministratorApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:196
14 Joomla\CMS\Application\CMSApplication->execute() JROOT/administrator/index.php:51
Can anyone tell me what's causing this error?
Thanks in advance,
Pas
Cache files can be removed through joomla or maybe an addon plugin.
Your error may be coming from your vpconversiontracking plugin.
Reinstalling vm (without uninstalling) can be a good idea.
Jörgen @ Kreativ Fotografi
Hi Jörgen,
Problem is, I can't access site.
Can this be done via ftp?
Thanks,
Pas
What did You do to make the site unaccessible ? Reload Your backup.
If You do not have any backup you have a more serious problem. Look up the vpconversiontracking plugin and rename the plugin so it won´t start.
Loading through ftp works and should not hurt, but it is no guarantee for success.
Jörgen @ Kreativ Fotografi
Was removing old products images, while removing large batch this error appeared.
Have a backup but not exactly from the time of error.
How should I look up and rename the plugin via only ftp? sounds like a nice thing to do.
Thanks,
Pas
try looking /plugins/system/vpconversiontracking
Rename directory och plugin.
If You know which directory you emptied, try just to add the files from that directory from the backup.
No guarantees
Jörgen @ Kreativ Fotografi
rename plugin gives this message 'The page isn't redirecting properly'?
I think I know what went wrong, while deleting images in vm admin - store - images
system files are removed also....;(
config.xml
fof.xml
postinstall.xml
postinstall.php
access.xml
toolbar.php
and more....
Is it possible to restore these via ftp?
Problem solved.
Replaced all missing 'images' (vm admin - store - images) from a backup.
Not sure why these files are visible here anyway?
thanks & regards,
Pas
I wonder also. Interesting problem. Nice that you found a solution.
QuoteNot sure why these files are visible here anyway?
What files are visible ? The system files ?
In that case Your path to images must be empty thus pointing to a not so good location. Check Your image paths in VM backend configuration->templates.
But, before You change these, please not that changing these can really screw things up. Just check that they are pointing at something like images/virtuemart/products, etc Please come back with Your findings.
Jörgen @ Kreativ Fotografi