Hello,
I have a problem. I have Joomla 3.9.8 and VM 3.4.2.
If I want to change an order it's status it doesn't do anything. I see that there are a couple of scripts missing. How can I solve this? It just suddenly appeared, I don't think anything changed (except maybe a Joomla update but I have to research if that happened). Someone experienced this problem before? It are the following scirpts:
/components/com_virtuemart/assets/js/fancybox/jquery.mousewheel-3.0.4.pack.js?vmver=883f8e0f net::ERR_ABORTED 404
/components/com_virtuemart/assets/js/fancybox/jquery.easing-1.3.pack.js?vmver=883f8e0f net::ERR_ABORTED 404
/administrator/index.php?option=com_ajax&group=system&plugin=sendStats&format=raw 404
Found the solution. It wass a backup process that had failed and the Javascript files were renamed. Fixing that issue and it works again!
Thanks for the update
Ok, It's not solved.
The problem arises when you set the amount of orders to show on 200 or more. If you do that It seems that the JS functions are not working anymore. I cannot change the amount, I cannot change status', i cannot change pages, pagination stops working, it all stops working. Even when I'm in the console nothing shows, that is really weird. Is this a known bug?
QuoteThe problem arises when you set the amount of orders to show on 200 or more.
Needs clarification
Custom template ?
Screenshots ?
Live URL ?
Jörgen @ Kreativ Fotografi
?PHP resources. Turn on Joomla & VM debug.
Quote from: Jörgen on July 01, 2019, 10:58:48 AM
QuoteThe problem arises when you set the amount of orders to show on 200 or more.
Needs clarification
Custom template ?
Screenshots ?
Live URL ?
Jörgen @ Kreativ Fotografi
This is the administrator section of the website. It's a live website with lots of traffic, I cannot give credentials because that site is heavily used and orders are coming in every minute or so.
I use the standard protostar admin template. Everything works flawlessly, but the moment you set the amount on 200 or more it just breaks, without any message in the console.
What can I screenshot.. The admin section>?? While I press on buttons and nothing happens? I don't see why that would help any bit.
Quote from: jenkinhill on July 01, 2019, 12:34:35 PM
?PHP resources. Turn on Joomla & VM debug.
I need to check that out. But I can only do that in the evening or night when there are no customers shopping. Thanks for the insight. What should I watch closely in debug?
I don't know any store that can show more than 200 orders with the functions still working.
I guess it depends on the server resources. I never bothered to find out, for most customers 100 orders per page is fine enough.
Are you on a dedicated server?
Stefan
I think that you have to modify your PHP setting.
Max execution time and perhaps memory setting
Quote from: StefanSTS on July 01, 2019, 15:59:18 PM
I don't know any store that can show more than 200 orders with the functions still working.
I guess it depends on the server resources. I never bothered to find out, for most customers 100 orders per page is fine enough.
Are you on a dedicated server?
Stefan
Okay, yeah I think that is the problem as well. I'm on a dedicated server.
Quote from: Studio 42 on July 01, 2019, 16:15:54 PM
I think that you have to modify your PHP setting.
Max execution time and perhaps memory setting
Thanks. I think this is the solution indeed.
I had this issue
I no longer show more that 99 orders in the list
Any more and I get errors on updating statuses - i.e. even when updating 1 order to a new status - it fails to do so.